LOVING YOURSELF IS AN ACT OF RESISTANCE

FAQ

We know, we know, this is probably the first question you had when you heard about us but, don’t worry, we’re here to clear the air. When we started, we knew we wanted a name that represented everything we are: fun, surrealist and kitsch. We thought of many names but nothing compared to the uniqueness of Pineapples Don’t Have Sleeves.

Exclusivity is something we truly value, after making a few of each design, we rarely produce them again. But you never know what can happen in this crazy world, so, if you want something that is not available, click “Notify me” on the product itself or pop us an email, you might get a surprise.

Sí, una vez que su pedido sea enviado desde nuestro almacén, recibirá un correo electrónico de notificación de nuestra parte que incluye su número de seguimiento de la empresa de envío.

We understand this might be annoying and maybe not the answer that you’re looking for. But for security reasons, we can’t change the email address of your account. If you truly need to change your email address, you will just have to create a new account.

We made our shopping process as easy as possible. So at every single product page, you’ll find the description of materials, silhouette and you can check the specific size guide of that product.

We get it, sometimes it doesn’t work out with the size or you prefer a different style. We gladly accept return for unworn items with tags attached (excluding face masks and bodies). For more information, please check our Return & Exchange Policy.

Whoa, what a personal question, buy us dinner first…joking! We love designers that take risks and stay true to their style. Our ultimate favorite designer, besides of course our own Johanna Nodier, is Elsa Schiaparelli. She was such an incredible force for surrealist and fun fashion, and her work with Dalí is still an inspiration every time we want to create something new. 

Depending on your settings and host, sometimes our emails are directed to the junk folder. Please check there first, and if it’s not there, please send us an email, we’ll be happy to help.

Don’t worry, we get it, it can happen to the best of us. We strongly suggest writing it somewhere, so it doesn’t happen to you again. In the account section, you have the option to change your password, just click in the “forgot password” option and follow the steps to reset.

First of all, congrats! We love to be part of special occasions and believe us, it’s about to get better when you get your Pineapples piece. Redeeming your gift card is super easy, just enter your code into the “Gift card” box at the checkout page and you’ll be good to buy what you want.

We used to have personal appointments to get to know our girl gang. but since the pandemic started we’re a 100% online store brand. but don’t worry, if you need any information about our clothes, we’ll be happy to help.


WELCOME TO PINEAPPLES GIRL GANG!

Be part of our world with a 10% OFF in your first purchase, we can’t wait to see you wearing our clothes!

You can search by name, product type or emoji…Joking but OMG, should we make an emoji dictionary? It would be so fun

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BABE, WANNA ASK SOMETHING?

Unlike others, we always reply. Take a look at our FAQs or reach us through WhatsApp, we’ll be happy to help you.